Conversational experience through chatbots for intelligent customer service at scale
Take Blip is one of the market leaders in technology for creating conversational experiences. As certified partners of Take Blip, we build solutions that reduce operational costs using automation and artificial intelligence and improve the customer service experience, making it simpler and smoother.
Squadra and Take share a fundamental principle in the digital economy: customer experience is the key to unlocking growth. We believe that building conversational experiences is the way to scale dialogue with customers, addressing specific needs at each moment of the journey: from initial engagement with the brand, to purchasing a product, and post-sale support.
Development of custom chatbots using Take's solutions
Migration and redesign of existing conversational experiences or service flows to modern chatbots
We support the agile evolution journey with in-company training to support teams in chatbot management
In the digital economy, there is no marketing without technology. Martech is not just a new term, it is the synthesis of merging marketing strategies with technology tools and practices, it is the necessary approach to leverage business growth.
To grow a business, it's necessary to make it more agile and scalable. With process automation, you build the technology to scale operations.
Much more than taking care of customer interaction at its touchpoints, it's about looking at the business with a design mindset.