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Client

Pottencial Seguradora has technology, people, and customer focus as its main allies in developing its solutions, making insurance procurement increasingly simple and agile.

Founded in 2010 in Belo Horizonte, Pottencial has been the national leader in Surety Insurance since 2018 and the vice-leader in Lease Guarantee since 2018. In addition to these products, Pottencial also offers solutions in Surety, Real Estate, Residential, Business, Machinery and Equipment, Engineering Risks, Named Risks.

SCENARIO

The insurance company Pottencial, a leader in surety insurance, wanted to transform its digital journey for this product and launch new insurance modalities.

For this, it was necessary to create an ecosystem that would allow growth, and provide personalized service at all touchpoints with its customers.

CHALLENGE

Move away from a coupled and monolithic application structure and a traditional model, with the goal of leading to end-to-end digital transformation for an insurance company.

HOW WE HELPED

We moved to change the working model with a new architecture, technologies, microservices, automation, cloud, and AI.

Through agile transformation, our Squad as a Service team - multidisciplinary development and support squads with more than 50 professionals - worked directly on developing new products and support.

THE RESULT

Market leader in Surety Insurance with Market Share of 17.5% and Vice-leader in Lease Guarantee, launch of the insurance products Pottencial Business, Pottencial Residential, and Named Risks Insurance.

The operation is integrated into a complete business ecosystem, achieving significant gains for the client in each consolidated delivery.