Oi is a telecommunications company that emerged during the boom of cellular telephony and is now in the era of fiber optics. With over 3 million customers and a market share leader in 14 capitals, Oi Fibra is focusing on becoming a leader in fiber optic connections and enabling the digital lives of its customers.
There was a technical difficulty in maintaining and evolving the MAP3C, a B2B-focused sales funnel responsible for selling the product catalog. The system also relied on physical machines with high resource consumption, resulting in high costs.
We developed a robust and fault-tolerant system, highly performant and scalable, offering more flexibility and scalability.
We began using DevOps to deploy the infrastructure system as code, thus reducing the complexity of deliveries and the bureaucracy of deployments, making them simple, effective, and agile.
The implementation of SISv3 was designed to process twice as many requests as the previous system, meaning it can process 4 million requests per day.
This also represents a significant reduction in infrastructure costs, resulting in an overall savings of over 70%.
“I can state with conviction that the update of the technology used in our application was extremely important. In addition to extending the system's lifespan, it allowed us to develop new services and functionalities, as well as generate better operational visibility. The impacts of this update were remarkable. We observed a significant reduction in operating costs, shorter implementation time, and a decrease in the time needed to resolve issues. Furthermore, the operations team has received fewer activations related to the new infrastructure, demonstrating the efficiency gained from this change. In summary, the technology update in our application brought many benefits and positive impacts to the company. I am convinced that this was a wise decision and will bring even more positive results in the future.”
